SHIPPING
Frequently Asked Questions
Yes!
We ship all of our orders in a plain white box with only their necessary shipping labels and customs declarations forms attached.
There are no logo’s of our company visible and we use HS Code 39264000 Plastic Statuette’s (Silicone) for our product’s description.
We ship to most countries unless detailed in the checkout. Please use the checkout to calculate your shipping costs specific to your area.
SEE CART FOR LOCATIONS.
Because we ship all over the world shipping costs will vary.
Please refer to our checkout to calculate your shipping costs specific to your area.
We prefer Paypal, but we also use STRIPE as a payment processor. All major cards are accepted. We are looking into Klarna as of (OCT 2022) as a possible addition to our accepted payment methods.
(PORTUGAL: We have MULTIBANCO (MB) as an accepted payment method!
Multibanco Orders will sit on hold until the payment is made. If payments are not made within 48 Hrs the orders will be canceled.)
You will receive a confirmation email detailing your order once you have exited the checkout. Then we will begin to package your Order after 24hrs and Ship within 48 unless otherwise instructed.
Custom Orders take 1-4 days to prepare. You will be contacted to clarify any detailing issues or concerns prior to this.
They usually ship within a week depending on our current workload. We do apologize for any lengthy delay.
If you do need to urgently contact us.
Send us a message on Twitter and we should respond asap within working hours.
Use the link below.
Depending on the delivery method selected and location it should not take longer than One -Two weeks for shipping.
Use the tracking links below and your code that you received from us to check where you package is.
Depending on the receiving courier in your specific country, the tracking may not be updated.
LEAD TIMES + TRACKING
EUROPEAN +
lead times.
We ship via CTT Expresso
Approx. 1-5 Days for PT & ES
Approx. 4-9 Days for REST OF EUROPE
PT/ES & EU SHIPPING
Service
Shipping Time
Weight
Accepts PO-Boxes?
CTT Express
1-5 Days PT/ES
1-2 kg
Yes
CTT Express
4-9 Days to EU
1-2 kg
Yes
CTT - TRACKING
INTERNATIONAL lead times.
We ship via CTT Expresso
Approx. 4-12 Days for US
Approx. 7-15 Days for ASIA
NA/WORLDWIDE SHIPPING
Service
Shipping Time
Weight
Accepts PO-Boxes?
CTT Express
5-14 Days
1-2 kg
Yes